The back office of food suppliers & wholesalers, run by AI agents

AI agents that investigate customer issues, build your POs and chase overdue invoices, so your people can focus on the bigger decisions in the building.

Wooden crates stacked and filled with fresh red strawberries next to a white delivery van.

99.99% accuracy

80% less admin time

20% profit uplift

What's an AI agent?

An AI agent works inside your systems, alongside your team

Your ERP records what happened. An AI agent does the work around it. It reads the email, the voicemail or the invoice, looks up the account, pulls the POD, checks the van and gets the answer ready. Then it hands it to your person to approve.

Reads what comes in

Email, phone, texts and wholesaler portals.

Works in your systems

Your ERP, WMS and routing software, the same screens your team uses.

Your people decide

A person approves before anything goes out.

Agents for every critical workflow

Each AI agent is purpose-built for a specific part of your back office. You can start with one, or deploy multiple that work together.

Burnt's Sales & Operations agent validates your orders, increasing accuracy and preventing errors.

Sales + Customer Service

Every issue, handled before it reaches you

Does the investigation and the follow-through on every customer issue. It sets up credits and redeliveries, runs food safety investigations, offers live substitutions on short items, and flags late deliveries, missing items and accounts that are slipping away.

Sales + Customer Service
Burnt's procurement agent tracks and monitors stock.

Procurement

Full shelves, no overbuying

Builds tomorrow's POs from custom forecasts that read how the outside world moves your customers' buying: seasonality, weather, foot traffic and local events. Then it chases late inbound.

Procurement
Burnt's credit control agent monitors invoices and makes calls to customers to collect on overdue payments.

Credit control

Stop chasing overdue invoices

Calls every overdue account, logs the promise to pay, and flags short payments.

Credit control

Across the back office

Every PO, credit and overdue invoice, across every branch

See it before the van leaves

Customer issues, POs and overdue invoices in one place.

Nobody re-keys it

The short a chef reports at 6am becomes the credit AR sees and the reorder your buyer sees.

More accounts, same team

Take on more accounts with the team you have.

Built for the complexity of foodservice

Ask it like your ops manager

“Which accounts are past 60 days?”

Every branch, one view

Warehouses, depots and regions in one place.

We set it up on site

Our team works in your building, on your desks, until it runs.

Custom solutions

Tailored to how each foodservice supplier operates

Broadline or speciality, catch weights, wholesaler minimums, branch transfers. When you need something no agent covers yet, we build it.

Matching wholesaler invoices against POs and receipts

Integrates with your ERP, WMS, TMS and every other system you already run, without any uplift from your IT team

Ordering through wholesaler portals

Built by a fourth-generation food operator who has lived these problems

Deep industry expertise

Built by operators who've managed real foodservice businesses, not analysts who see the market as numbers on a spreadsheet.

Built in the trenches

We develop alongside our customers, sitting in their facilities to understand every workflow.

Founder-market fit

We solve problems we've personally experienced across seafood supply, spice trading and restaurant supply chains.

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