Custom solutions
AI built for your exact workflows

Your workflows are unique. Your AI should be too.
Our forward-deployed team maps your processes, systems, and edge cases, then designs AI solutions built specifically for your business. No generic tools—just technology that adapts to you.
Automate workflows unique to your operation
Integrate with proprietary systems and tools
Build competitive advantages into your automation
Scale solutions as your business evolves
Custom agents for any workflow
Beyond our core agents, we can build AI solutions for any operational workflow in your business. If it's repetitive, rule-based or time-consuming, we can automate it.
Customs agent
Automates workflows between customs and incoming containers.
Logistics optimization
Automate delivery routing and scheduling to reduce fuel costs, improve on-time delivery and maximize driver efficiency.
Vendor management
Coordinate communications, track performance and manage relationships across your entire supplier network.
Quality control
Automate inspection workflows, track compliance and flag issues before products reach customers.
Pricing optimization
Dynamic pricing based on market conditions, customer relationships and inventory levels to maximize margins.
Warehouse operations
Automate picking, packing and fulfillment workflows to increase throughput and reduce errors.
Discovery
We spend time in your facility learning your workflows, pain points and requirements. We map out exactly what needs to be automated.
Design
We blueprint the entire system—flows, logic, edge cases—and iterate with you until the design feels seamless.
Build
We develop the custom agent, weave it with your systems and test it with real scenarios from your operation.
Implementation
We build and deploy lightweight, AI-powered tools that fit into your real-world processes. No ripping and replacing. Just better performance from the systems you already use.
Custom automations built for real operations
Frequently asked questions
It depends on scope.
Simple workflows can be delivered in as little as 5 days. More complex initiatives — such as deep system integrations or multi-workflow automation — may run several weeks to a month, with dedicated engineering support.
Custom development is typically project-based, with optional ongoing monthly services or consulting for larger or enterprise customers.
Pricing depends on complexity, integration depth, and level of ongoing support required. We scope everything upfront and align before work begins.
Yes. We regularly integrate with proprietary, internal, and legacy systems, even when APIs don’t exist. Our team is built to operate in real-world environments — not idealized tech stacks.
Burnt owns the core platform, while you own your custom configurations, workflows, and logic built specifically for your business.
This ensures long-term flexibility without locking you into one-off software.
Change is expected.
Burnt supports flexible, iterative development, including workflow updates and agent retraining as your operations evolve. We adapt alongside your business rather than forcing rigid scope constraints.
We build custom solutions across the entire food supply chain, including procurement, order management, inventory workflows, vendor communication, finance operations, and more.
We embed a forward-deployed engineer with your team to understand how you operate today, identify friction points, and define what should be built.
This ensures solutions are grounded in reality, not assumptions.
No — and we’re transparent about this.
If a request is too far outside our core roadmap, we’ll tell you upfront and align on the right approach.
Yes. Many custom workflows become long-term components of your operational setup and evolve alongside the rest of the Burnt platform.


