Credit Control
AI that handles the hard parts of credit control
Burnt handles collections, payment reminders, and follow-ups with tact and consistency—keeping cash flowing while protecting customer relationships.
60% faster collections
45% reduction in DSO
84% less staff time on collections
How it works
Let AI handle the tough calls
Say goodbye to awkward phone calls
Ozai speaks with customers about overdue payments in a calm, natural way—sorting out dates, commitments, and next steps. Your team avoids the hard conversations, and invoices get resolved faster.
Payment negotiation
Handles discussions professionally
Negotiates payment terms, offers flexible arrangements and finds solutions that work for both sides. Maintains relationships while keeping cash flow moving.
Smart follow-up scheduling
Knows when to check in
Tracks payment commitments and follows up automatically at the right time. No more manual reminders or invoices falling through the cracks.
Invoice tracking
Focuses on what matters most
Monitors all outstanding invoices and prioritizes collections based on amount, age and customer relationship. Your team sees exactly what needs attention.
Exception escalation
Brings in your team when needed
When a situation requires human judgment—disputes, special circumstances, high-value accounts—the agent routes it to your team with full context for quick resolution.
Hear Ozai in action
Hear how our AI navigates payment discussions with the same tact and professionalism your team would use.
Ozai
Hey Mark. How's it going?
Customer
Uh, good, thanks for asking.
Ozai
Great. So, hey, this is Ozi calling from Greenline Foods. I'm following up on invoice 3679 for $3,860. It's sitting at about six days overdue now, so I figured I'd just give you a call directly and see where we're at with it.
Customer
Uh, sorry. Yeah, we've been hit, been a bit behind this month.
Ozai
I understand. No worries. Um, are you able to confirm if payment's already been scheduled on your end or would it be easier to just pick a revised date that works better for you guys?
Customer
Yeah, we can get that paid by Friday.
Ozai
Thanks, mark. I'll note Friday as the payment date. I'll send you a confirmation email shortly and if anything changes, you can reply directly to me.
Customer
Cool. Sounds good. Thanks.
Ozai
Awesome. Thanks so much for your time, mark. Really appreciate you helping get this sorted out.
Automated collections that work
Burnt handles collections, payment reminders and follow-ups so your team doesn't have to. Our AI negotiates tactfully, schedules intelligently and manages aging invoices with precision—keeping cash flowing, protecting relationships and escalating only the edge cases that need human judgment.
Getting paid shouldn't be a full-time job
But for most distributors, collections consume entire days and strain customer relationships.
Does this sound familiar?
Hours calling customers about overdue invoices
Awkward conversations that damage relationships
Payments falling through the cracks
Cash flow issues forcing reactive decisions
Collections work preventing focus on growth
Manual tracking that's always out of date
Want early access to automated collections?
Join the waitlist and we'll reach out when the Credit Control Agent is ready.
Protect partnerships while collecting payment
Collections don't have to damage customer relationships. Burnt handles every conversation with professionalism and tact—respecting circumstances while keeping cash flowing. The AI knows when to be firm, when to offer flexibility and when to escalate for a human touch. You get paid without burning bridges.
Professional communication that maintains respect
Adapts based on customer and payment patterns
Escalates sensitive situations when necessary
Protects partnerships while ensuring timely payment
Everything you need for credit control
Multi-channel outreach
Reaches customers via phone, email and text based on their preferences.
Payment reminders
Sends automatic reminders before invoices become overdue.
Dispute detection
Identifies when customers have legitimate issues preventing payment.
Limit monitoring
Tracks customer credit usage and flags potential risks.
Get early access to the Credit Control agent
We're working with a select group of distributors to refine the Credit Control agent before general release. Join the waitlist and we'll reach out when spots open up.
Thank you
We have received your request and will do our best to respond within the next 48 hours.
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